ph765 Privacy Policy

1 About This Privacy Policy

1.1 ph765 ("we", "us", "our", or "the Operator") is committed to protecting the privacy and personal data of every Filipino player who uses the ph765 platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission of the Philippines.

1.2 This Policy is incorporated by reference into the ph765 Terms & Conditions, which together constitute the complete agreement governing your relationship with ph765. In the event of any conflict between this Policy and the Terms & Conditions with respect to privacy matters, this Policy shall prevail.

1.3 ph765 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. When material changes are made, ph765 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this Policy indicates when it was last revised.

2 Data Controller

2.1 ph765 is the personal information controller responsible for the personal data collected and processed through the ph765 Platform. As data controller, ph765 determines the purposes and means of processing your personal data and is accountable for its protection.

2.2 ph765 has appointed a Data Protection Officer (DPO) in accordance with the requirements of RA 10173. The DPO is responsible for overseeing ph765's data protection compliance and serves as the primary point of contact for data subject inquiries and requests. Contact details for the DPO are provided in Section 14 of this Policy.

3 Personal Data We Collect

3.1 ph765 collects personal data through several means, including directly from you during registration and account use, automatically through your use of the Platform, and from third-party sources such as payment providers and identity verification services.

3.2 Categories of Personal Data Collected

3.3 You are not required to provide all requested personal data; however, failure to provide data that is necessary for regulatory compliance or account management purposes — such as identity verification documents — may prevent ph765 from activating or maintaining your Account or processing your withdrawal requests.

4 How ph765 Uses Your Personal Data

4.1 ph765 uses your personal data for the following primary purposes:

• Account creation and management: Processing your registration, verifying your identity and age (21+ requirement), maintaining your Account, and facilitating the ph765 Login process;
• Service delivery: Enabling you to access and play games, place bets, deposit funds via GCash or PayMaya, and withdraw winnings to your verified payment account;
• Regulatory compliance: Fulfilling obligations under RA 10173, PAGCOR regulations, Anti-Money Laundering Act (AMLA) requirements, and applicable tax laws;
• Fraud prevention and security: Monitoring Account activity to detect and prevent fraud, identity theft, money laundering, unauthorised access, and the creation of multiple accounts;
• Responsible gaming: Identifying indicators of problem gambling, enforcing deposit limits and self-exclusion orders, and supporting Player requests for responsible gaming tools;
• Customer support: Responding to your queries, resolving disputes, and maintaining records of communications for quality assurance;
• Platform improvement: Analysing aggregated and anonymised usage data to improve the ph765 Platform, optimise game performance, and enhance the overall player experience;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may withdraw consent at any time.

4.2 ph765 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review, except where required by law or explicitly disclosed to you in advance.

5 Legal Bases for Processing

5.1 ph765 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Performance of a contract: Processing necessary to provide you with the ph765 gaming and account services you have requested, including account registration, gameplay, deposits, and withdrawals;
• Compliance with a legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, National Privacy Commission requirements, and other applicable Philippine laws;
• Legitimate interests: Processing necessary for ph765's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications and optional personalisation features, where you have given your explicit and informed consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6 Sharing Your Personal Data

6.1 ph765 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• PAGCOR and regulatory authorities: ph765 is required by law to report certain player data, suspicious transactions, and compliance information to PAGCOR and other Philippine regulatory bodies including the Anti-Money Laundering Council (AMLC);
• Identity verification providers: Third-party KYC and age verification service providers engaged by ph765 to assist in verifying the identity and eligibility of players;
• Payment processors: GCash (Mynt), PayMaya (Voyager Innovations), and partner banks (BPI, BDO, Metrobank) receive the minimum personal and financial data necessary to process your deposits and withdrawals;
• IT and infrastructure providers: Cloud hosting, data storage, and platform infrastructure providers who process data on ph765's behalf under strict data processing agreements;
• Customer support platforms: Third-party support software providers used to manage and log player communications, operating under data processing agreements that restrict them from using data for their own purposes;
• Law enforcement and courts: Where ph765 is legally compelled to disclose personal data in response to a valid court order, subpoena, or other lawful demand from a Philippine law enforcement authority.

6.2 All third-party recipients of ph765 player data who process data on ph765's behalf are engaged under data processing agreements that require them to maintain appropriate security measures and to process personal data only on ph765's documented instructions.

7 Cookies and Tracking Technologies

7.1 ph765 uses cookies and similar tracking technologies on the ph765 Platform to support essential functionality, improve performance, and (where you have consented) deliver a personalised experience.

7.2 Types of Cookies Used by ph765

• Strictly necessary cookies: These cookies are essential for the ph765 Platform to function. They enable the ph765 Login session, maintain your account state during gameplay, and support security features. These cookies cannot be disabled as they are integral to the Platform's operation.
• Performance and analytics cookies: These cookies collect aggregated, anonymised information about how players use the ph765 Platform — which game categories are most visited, how long sessions last, and where technical errors occur. This information is used solely to improve the Platform.
• Functionality cookies: These cookies remember your preferences — such as your preferred language setting and notification preferences — so you do not need to re-enter them on every visit.
• Marketing and targeting cookies: These cookies, which ph765 uses only where you have provided consent, enable ph765 to show you relevant promotional offers based on your gaming activity and interests. You may withdraw consent for these cookies at any time through your Account settings.

7.3 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent the ph765 Platform from functioning correctly, including the ph765 Login and gameplay features.

8 Data Security

8.1 ph765 implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption across all data transmitted between your device and the ph765 Platform;
• Encrypted storage of sensitive personal data and financial records at rest;
• Role-based access controls that limit internal access to personal data to authorised ph765 personnel with a genuine need to access it;
• Two-factor authentication available to all Players and mandatory for all ph765 administrative accounts;
• Regular penetration testing and security audits conducted by qualified third-party security professionals;
• Continuous monitoring of Platform infrastructure for anomalous access patterns and potential security incidents;
• Documented incident response procedures compliant with the National Privacy Commission's breach notification requirements under RA 10173.

8.2 In the event of a personal data breach that is likely to affect your rights and freedoms, ph765 will notify you and the National Privacy Commission within the timeframe required by RA 10173 and its Implementing Rules.

8.3 While ph765 takes all reasonable measures to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph765 Login credentials and for notifying ph765 immediately if you suspect any unauthorised use of your Account.

9 Data Retention

9.1 ph765 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Account data: Retained for the duration of your active ph765 Account plus a minimum of five (5) years following Account closure, in accordance with PAGCOR record-keeping requirements and applicable tax obligations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the relevant transaction, in compliance with AMLA record-keeping obligations;
• KYC and identity verification documents: Retained for the duration of your Account plus five (5) years following closure, or longer if required by law or ongoing regulatory investigation;
• Customer support communications: Retained for three (3) years from the date of the relevant interaction;
• Marketing consent records: Retained for the duration of your consent period plus three (3) years for compliance evidence purposes.

9.2 Upon expiry of the applicable retention period, ph765 will securely delete or anonymise your personal data. Where anonymisation is employed, the resulting data may be retained indefinitely for aggregate statistical analysis.

10 Your Data Subject Rights

10.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph765:

10.2 To exercise any of these rights, please submit a written request to the ph765 Data Protection Officer using the contact details provided in Section 14. ph765 will respond to valid data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

10.3 ph765 may ask you to verify your identity before processing a data subject request to ensure that personal data is not disclosed to, or acted upon at the request of, an unauthorised third party.

10.4 If you are unsatisfied with ph765's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

11 Children's Privacy

11.1 ph765 applies mandatory age verification at registration and may request documentary proof of age at any point. Any ph765 employee or agent who becomes aware that personal data from an underage individual has been collected must escalate the matter to the Data Protection Officer immediately.

11.2 If you believe that a person under 21 has registered an account on ph765 or provided personal data to ph765, please contact the ph765 DPO immediately using the contact details in Section 14 so that the matter can be investigated and resolved promptly.

12 International Data Transfers

12.1 ph765 is a Philippines-focused platform and processes the majority of player data within the Philippines. Where it is necessary to transfer personal data to third-party service providers located outside the Philippines — such as certain cloud infrastructure providers — ph765 ensures that such transfers are conducted in compliance with Section 21 of RA 10173 and the National Privacy Commission's rules on cross-border data transfers.

12.2 ph765 implements appropriate safeguards for international data transfers, which may include contractual clauses that impose equivalent data protection obligations on the recipient, confirmation that the recipient jurisdiction has adequate data protection laws as recognised by the NPC, or binding corporate rules where applicable.

12.3 By using the ph765 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside the Philippines where ph765's infrastructure or service providers operate, subject to the protections described in this Section.

13 Changes to This Privacy Policy

13.1 ph765 reviews this Privacy Policy periodically and may update it to reflect changes in applicable law, regulatory guidance, ph765's data practices, or the nature of the services ph765 provides.

13.2 Material changes to this Privacy Policy will be communicated to registered Players by email to their registered address and through a prominent notice on the ph765 Platform at least seven (7) days before the revised Policy takes effect, except where a shorter period is required by law or urgent regulatory circumstances.

13.3 The revised effective date at the top of this Policy indicates the date on which the current version came into force. Your continued use of the ph765 Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

13.4 Previous versions of this Privacy Policy are archived and available to Players upon request to the ph765 Data Protection Officer.

14 Contact Us

14.1 If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a suspected data breach or privacy concern, please contact the ph765 Data Protection Officer using the details below: